How to disable enhance zoom

[IslandKid144]

My doorbell camera's zoom function is stuck in enhance. I'm trying to disable it. When I tap on the screen, it's not showing me the option to take it off.

[IslandKid144]

My mistake. The doorbell is wired, not battery.

[MplsCustomer · Accepted solution]

@IslandKid144 

To turn off "Enhance", you have to click on the minus sign (-) inside the icon with the 4 little corners in the lower left corner of the camera's screen.

Here's the Google Nest Help page for the "Enhance" feature:

https://support.google.com/googlenest/answer/9251364?hl=en

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.

[GGE]

I have similar problem with Google Hello doorbell camera.  It is zoomed in and at an angle.  Will not let me adjust (there is no - sign on the screen)

[MplsCustomer]

@GGE 

The icon should appear, along with the 15 seconds back or forward, once you tap on the screen.