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How to give access to someone without giving full control?

Don_H
Community Member

While I am away for the winter I would like to give my neighbour access to view my cameras and recordings without giving him full control over settings and devices. I have given access to a family member so I understand the default process but I don't see any way to limit access to only viewing cameras and recordings. Is that possible and if so how is it done. Thx.

5 REPLIES 5

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed. 

  • Do you still need help with this issue?
  • What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Don_H
Community Member

This issue has not been resolved. I am about to give up on this.

Jeff
Community Specialist
Community Specialist

Hey, Don_H.

Just to follow up on this a bit, there's actually not currently a way to grant permission to the devices without deeper access. This, however, is a suggestion that we can pass along to our internal teams as it's a feature that definitely seems like something that would benefit you. You can also use the feedback feature in the Home app to tell our teams directly as well.

For now, the feature you're looking for is not part of the service, but we do take suggestions seriously and they are reviewed by our teams. Thanks for your input on this.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.

Eric_B
Community Specialist
Community Specialist

Hey Don_H,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Eric