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I cannot add s new nest battery camera to nest app only to google home.

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: GoodDay 

 

Hi,
I cannot add new nest battery camera to nest app only to google home. When  I scan QR code it says set up through google home app. So I added the camera to google home but I still don't have this camera added to nest app. It keeps saying set up through google home.  How do I add my new camera to nest app  Thanks
2 REPLIES 2

rondj2h
Community Member

I’m having the same issue. Nor can I confirm if the camera is included on Nest Aware.

MplsCustomer
Bronze
Bronze

Since the new Nest Cam Battery does not work with the Nest app, it is dishonest and fraudulent to call it a "Nest" camera.

Further, since Google says, regarding this camera, that it's committed to providing a seamless Home app experience for our customers," why can't we configure our existing Google Nest cameras and doorbells and view their history from the Google Home app and why can't we access the new Nest camera online from our computer? Why do we have to use two different apps to get notifications from our Google Nest cameras? Why does the new Nest camera not have the Enhance feature present on our existing Nest cameras to set zoom when recording history? Why can we only get email notifications from our existing Nest cameras and not the new Nest camera? This is NOT "seamless."