04-21-2022 07:46 AM
I have misplaced the releasing tool for the doorbell camera, how can I get another releasing tool or get the camera off to charge.
04-21-2022 09:08 AM
If you don't have the release tool, Google Nest suggests inserted a flathead screwdriver into the hole at the top of the Google Nest Doorbell (Battery) or a paperclip into the hole at the bottom of the Google Nest Hello Doorbell (now renamed "Nest Doorbell [wired]'). Here is Google Nest's page:
https://support.google.com/googlenest/answer/9252289?hl=en#zippy=
05-18-2022 09:49 AM
Hey there,
Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number.
Best Regards,
Brad.
05-23-2022 10:01 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.