09-12-2022 12:05 PM
I’m trying to find instructions to install two nest cams. I bought one box and it contains two cameras only one charging cable and no instructions. Can someone get back to me ASAP to help an 81 year old to set these up????
09-12-2022 12:19 PM - edited 09-12-2022 12:20 PM
You can contact Google Nest Support starting with this link get a free additional charging cable. (Google Nest has acknowledged it was a mistake not to include a charging cable for each camera.):
https://support.google.com/googlenest/gethelp?hl=en
Go to this link below for an installation video and instructions on installing your Google Nest Battery Cameras. Be sure to save the QR Code sticker that is on the front of the camera, in case you ever need to reinstall the camera. Also, write down the 6-character Setup Code that is printed on the bottom of the camera; you might need that if you lose the QR Code sticker. Also, save the serial numbers.
https://support.google.com/googlenest/answer/10919314?hl=en&co=GENIE.Platform%3DAndroid
(You can click on Android or iPhone & iPad at the top of the help screen for the version you need.)
I'm just another Google Nest customer.
09-16-2022 03:39 PM
Hey Nipnat,
I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.
I appreciate the help, MplsCustomer.
Thanks,
Archie
09-20-2022 08:52 PM
Hey Nipnat,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
09-21-2022 09:44 PM
Hey there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie