Is there a way to find my doorbell location since it was stolen

[JohnF]

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Original poster: Michelle Ovadia 

My nest doorbell is gone so I want to know if it can be located obviously can't see who took it cause it's gine so no camera want to get a replacement  hiw do I go about that it's not cheap

[ai]

Hello Michelle Ovadia, 

Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. 
Much obliged,
Ai

[amandastefanik5]

Did you find out if the location can be determined? I charged mine & remember putting it down in a safe place as I was in a hurry to leave. I have torn my house apart & questioning if I actually put it up or if it's still tucked away. This has been bothering me for weeks!

[Yoloko]

Have you found it because I have the same problem I got the activation code and Serena in the back and also the scanning square and I've been trying to scan that trying to activate it and I haven't been able to but I don't know how the day I looked it up and it gave me an address it was so weird I've been trying to get into that again and haven't been able to to Google but is there anything new that you have come across that can help me out because I that happened to me the same thing I charged it I missed I put it down and now I was gone I don't know if my misplaced it whatsoever but there's a way to track it down right

[janthadeus]

Hi Yoloko,
 

We’re sorry to hear that your Nest doorbell got misplaced or possibly stolen. I’m with you on this. Let’s check this out — could you fill out this form so we could further investigate?

For your reference, check out this guide: What to do if your Nest cam or doorbell is stolen.
 

Looking forward to your response.

Thanks,

JT

[janthadeus]

Hey there,

We haven't received your form. Were you able to fill it out? Do you still need help?

Regards,

JT

[janthadeus]

Hi there,

Checking in to see if you still need help with this. In case there are any follow-up questions or comments, feel free to update this thread and we're happy to assist you further. 
 

Best,

JT

[aatienza]

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, JT.

Thanks,

Archie