08-12-2022 04:37 AM
My doorbell live video screen is showing everything in rec. doorbell wired
08-12-2022 12:34 PM
Hi @Teelah2000
If you are experiencing a tint to your Nest cam in the app, try rebooting your router.
If that doesn't help give us some more details. Is this a new install? Has the camera shown properly before? What have you tried? Does this red tint happen on all viewing devices?
08-12-2022 01:47 PM
JillG is right, that might fix it. But I would also try cutting the power to the doorbell for about 30 seconds and see if the problem goes away.
08-14-2022 07:53 PM
Hi folks,
Thanks for your help, JillG and EmptyNester.
Thanks for reaching out! If it doesn't fix your camera video quality after restarting it. Give these steps a try:
Let me know how it goes.
Thanks,
JT
08-17-2022 10:41 PM
Hi Teelah2000,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
JT
08-19-2022 08:48 PM
Hey Teelah2000,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie
08-20-2022 09:21 AM
Hi Teelah2000, I was just wondering if you ever found a fix for this issue?
08-24-2022 05:07 PM
Hey folks,
@EmptyNester Thanks for the follow up. @Teelah2000 How's it going with your doorbell?
Thanks,
Archie
08-27-2022 05:38 PM
Hi folks,
Thanks for chiming in, Archie.
How's it going with your Nest Hello doorbell (wired)? Still need our help?
Best,
JT
08-28-2022 06:00 PM
Hi Teelah2000,
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
Thanks,
JT