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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15711 Views
  • 0 replies
  • 6 kudos

No power with doorbell

I purchased a google gen 2 doorbell (wired) recently and have troubles getting it to upload on to the app via my iPhone. the installation was straight forward and the white light around the main button is on. However I cannot get the doorbell to be a...

Abc2022 by Community Member
  • 838 Views
  • 4 replies
  • 0 kudos

Recorded video events disappear

I have the free trial Nest Aware subscription (says I have 19 days left). This came with my new 2nd gen battery doorbell (which I have wired). However my recorded video still disappears after 3 hours. I should be able to access video recorded events ...

TT68 by Community Member
  • 1138 Views
  • 4 replies
  • 0 kudos

How to add a Nest Cam when they are already up

I just purchased a house and the previous owner left 3 working outdoor Nest Cams outside. When I used the Nest app and tried to add them as a new product it wanted the code from the cameras. Is there any way of doing this without taking them down to ...

Kushyomon by Community Member
  • 1625 Views
  • 7 replies
  • 0 kudos

Battery Camera not recording any events!

My battery powered nest camera isnt recording any events. It showed me a preview of someone on my driveway last night but when i went to review it didnt record it! And then i noticed it wasnt recording any events! This is really disturbing so need a ...

Nest camera face recognition

I got the nest cameras outdoor. I paid the monthly fee to unlock extra features, mainly for the face recognition. It saved 4 faces then stopped learning any new faces. Is there anything I can do? Or is it limited?

Phyreman by Community Member
  • 656 Views
  • 3 replies
  • 0 kudos

Nest doorbell repeatedly falls off

We have had the Nest doorbell for less than two months, and in that time it has fallen off the mounting and shattered the camera three times. The doorbell is mounted to the manufacturer’s specifications, but when our door closes it often dislodges an...

Acasile by Community Member
  • 1181 Views
  • 7 replies
  • 0 kudos
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