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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
One of my 3 Nest cameras with floodlights not connecting
I installed 3 external nestcam cameras with floodlights successfully earlier this year. One of them has stopped working. The camera is only c.15 feet from a wireless MESH node. My phone shows good wifi signal (2 bars) by the camera. Reading online ad...
Google nestcam iq
Hi,I’ve had the iqcam installed and working for a couple of years. It’s recently been turning off and won’t restart without bring back inside and running through the full installation process. I’ve brought the camera inside and run through the proces...
Google Nest Camera Live Video not working
This thread has been merged into a main thread found here: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Cam-Battery-live-video-unavailable/m-p/208363#M44821
Nest hub and doorbell
Nest keeps saying doorbell offline when it’s not I’ve rebooted both nest hub and doorbell still no good I’m not happy this equipment isn’t cheap I brought this equipment because of reviews I wish I hadn’t now should have got a ring system instead Ple...
Resolved! Damaged cable - Nest Cam Indoor
The cable on my new Nest Cam Indoor (wired) 2nd gen was chewed by my puppy and the camera now does not power on.The cable appears fixed to the back of the camera such that it cannot be easily unplugged.Is Google able to provide a repair service? Woul...
Doorbell is offline, green light on
My nest doorbell has been offline since Monday with no activity despite a green light clearly indicating that it is on and connected. Reboot does not work. Disconnect and reconnect does not work. Factory reset fixes the problem for 2 days then it goe...
Google cam won't work when mounted
My new Google nest cam works until placed on the outdoor mount. Once mounted, it won't connect and won't allow live video. Then, I'll take it down, holding it in my hand while standing under the mount on my home, and it works perfectly. Please advise...
Unable To See Cameras added by invited Household Manager
I shared my household in the google home app and he added nest battery cameras and can only see the cameras on his phone but i cant see them when i open my app. Any ideas why
Doorbell camera offline
Hi… I’m not at all Tech savvy. We have been in our home for 2 1/2 years. With the house we have a Nest hello. On occasion it would go offline but always managed to get it back up. Last week it went off line and I’ve tried rebooting internet but it wo...
Video unavailable
My camera has notified me of an event, but I can’t get the video to play. I keep getting a message that says “video unavailable. Try again later.” It has been close to 24 hours since the event, and still no video feed.
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