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Cameras and Doorbells

Blog Posts

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Adding and Removing Nest Cams on Google Home App Read more

Update to battery Nest Cam and Nest Doorbell delivers brighter images with bette... Read more

Forum Posts

Nest Camera Scheduling a must!!!

Hey google - Just in case you aren’t aware customers want to be able to schedule when their cameras are on/off. I don’t need cameras on when I’m home. We need cameras on when we are away and sleeping but this isn’t an option. So I have to manually tu...

Minn80 by Community Member
  • 10 replies
  • 7 kudos

Nest Wired Doorbell

Nest Doorbell WiredI have replaced my existing mechanical doorbell with Nest Hello. It worked like a charm for a week and then the chime stopped working. On checking the mechanical chime connection, the wire connected to FRONT was burnt and spring wa...

MJRam by Community Member
  • 3 replies
  • 0 kudos

Unable to mount

The back button that holds the camera to the mounting bracket is not popping out

M6 by Community Member
  • 3 replies
  • 0 kudos

WORST customer service ever

Google Nest has the worst customer service I have EVER received. I bought what turned out to be a defective camera, so I contacted support. I’ve contacted via chat, phone & email. It took weeks for the reps to get it right that I didn’t have a doorbe...

LSimpso27 by Community Member
  • 4 replies
  • 5 kudos

Nest hello doorbell lagging or bad sensor

The video doorbells doesn't pick up all only some motion people and might even send notifications of the doorbell camera the next day or later on that day and not when someone actual rings the bell or walk pass or near the camera.

Need help

I want to be able to record and save for couple weeks .. as of now only saves 3 hr recordings anything after that deletes

Resolved! Camera - Motion detector

My 95 y.o. aunt lives independently. She is at risk of falling when getting up in the middle of the night. I would like to install a nest camera in her apt. I would like to keep the camera on at all times; however, I would like to activate the motion...

gary50 by Community Member
  • 3 replies
  • 0 kudos

Getting google home camera into nest app

I use the nest app to monitor a number of devices. In stalled a floodlight camera but when you add the device in nest it says use Google home. The camera installed and works fine but I cannot get it into the nest app. How do I get the camera active i...

Peter_may by Community Member
  • 5 replies
  • 0 kudos

Lost small base plate screw.

I was reading a previous post and did the exact same thing. When mounting the base plate to the angled wedge, I dropped and lost one of the small wedge screws. Would like to know how I can get a replacement screw. Any information would help. Thanks

Markymark by Community Member
  • 1 replies
  • 0 kudos

Running Google products from two apps

I'm really disappointed with Google's way of handling their hardware devices. Some will work for Nest, some will work with Home, and even though the device clearly states Nest on the box it only works with Home. The whole smart home experience with G...

DDW by Community Member
  • 4 replies
  • 2 kudos