Lost Security screw for Nest Wired Doorbell

[JustTodd]

Hello we recently moved and in the process of moving our Nest Door bell camera I lost the security screw that secures the door bell to the mounting bracket. I have look all over the internet and i can't seem to find a way to order a replacement. We really love our nest door bell camera but i am concerned that without that screw in place the door bell will be stolen or damaged. Is there way to get another one?

Todd

[RXShorty]

Hi @JustTodd 

You could contact Google Nest Support.

Within a different topic, I found that the screw has these dimensions if you need to buy a replacement:
Doorbell Terminal Screws are M3x4mm, 7mm diameter head

[JustTodd]

Thanks i may do both option thanks for the dimensions

[Jenelyn_O]

Hi there,

Thanks for posting in the Google Nest Community forum. How's your Nest Doorbell? Were you able to get in touch with our phone support? 

I appreciate your help, @RXShorty.

Best,

Jenelyn

[Dan_A]

Hey there JustTodd,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Thanks,

Dan

[JustTodd]

Hi Dan,

Sorry yes i was finally my issue resolved. I reached out to Google support and since my door bell was still under warranty they sent me out a whole new door bell.

[Dan_A]

Hey there JustTodd,

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread in 24 hours unless I can help out with anything else. 

Best regards,

Dan