Lost connection

[Beastie]

I lost electricity an now the system is saying it's offline. I can't get it to reconnect. How do I do that?

[SteveT1]

Hi there,

Sorry to hear about that. Let's get this sorted out. A few questions: what type of Nest camera are you using? Also what is the color of the LED lights on it?

You can check this article about Nest camera and doorbell lights and sounds for more info.

Regards,

Steve
 

[SteveT1]

Hi there,

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns, feel free to let me know.

Thanks,
Steve

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.