Metal back plate for nest doorbell.

[Jessward]

Hello. Where can I get a nest wired doorbell metal back plate? I tried calling customer service and they only directed me to a wall mount. That is not what I need. Thank you. 

[Brad]

Hi there,

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.

We'll be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. 

Please let me know if you need any further assistance!

Best Regards,

Brad.