10-19-2022 11:19 AM
I recently moved and was not able to get the mounting magnet for my Nest Camera Battery Indoor/Outdoor. How do I purchase another one?
10-19-2022 11:41 AM
Google Nest does not sell spare parts. Sometimes Support (https://support.google.com/googlenest/gethelp) will provide a replacement if you're under the 1-year warranty (or a Community Specialist will chime in here with a form for you to fill out).
On the thread below, another customer found a third-party solution of sorts:
https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Outdoor-Magnetic-Base/m-p/26691
10-19-2022 04:44 PM
Hi folks,
Thanks for reaching out. Let’s check this out — could you fill out this form and let me know once you’re done?
I appreciate your help here, MplsCustomer.
Regards,
JT
10-22-2022 04:59 PM
Hi CFAFedWay,
We haven't received your form. Were you able to fill it out? Do you still need help?
Thanks,
JT
10-25-2022 10:55 PM
Hey there,
Do you still need help with your device? If so, please fill out this form.
Thanks,
Archie
10-31-2022 06:05 PM
Hi there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie