Movement alerts on Google home displays

[Jerningham]

Just installed my nest doorbell but was shocked to discover that it only sends activity alerts to my phone and iPad - but not to any of my Google home displays!!  The whole reason I bought the Google doorbell was to integrate with other Google hardware. So my nest doorbell will fully integrate with my iPhone, but won’t with Google products??

if the doorbell can send video to my home displays when someone rings the doorbell, why can’t it also do that for activity alerts?

NB. I had to select iOS and streaming issues in labels above because google forces this. This is nothing to do with iOS or streaming. 

[theman1]

I can get notifications for motion on my smarthub.

[Jerningham]

Great. Can you tell me how you set that up? I followed all the set-up procedures and I don’t get notifications unless the doorbell rings. 

[theman1]

It's a bit complicated. I have it so that the notification is filtered as an event so that it is added to the calender. 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Jerningham]

Hi Brad,

would really appreciate some help on this. How do I get movement notifications on my google home hubs? As things stand I only get notifications on my phone and iPad. Pretty useless if I am at home and don’t have either with me. 

[Jake]

Hey all,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jerningham]

This is a firmware/software problem. And it is clear Google is not going to fix it. 

[Azarco]

Hey All,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link. If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!

Best,

Alex