Movement in alerts just still objects

[Mag-Hammack43]

I get alert that I should see live.

No action just one still photo. Will not go forward.

[EmersonB]

Hi Mag-Hammack43,

Thanks for reaching out here in the Community. To confirm, do you have a Nest Aware subscription? Which Nest Camera or Nest Doorbell do you have? Hit this link for more information. Let us know your update here.

Regards,

Emerson

[EmersonB]

Hello Mag-Hammack43,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share the information I’m asking above. Also, have you checked the link I've shared? In case you have an update, you know where to find us.

Best,
Emerson

[EmersonB]

Hey Mag-Hammack43,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks,
Emerson