09-19-2024 09:28 PM
Hi my Google Nest video Doorbell wired gen 2 is cracking and peeling, I have own it for less than 2 years and I am wondering if it can be replaced, or repaired?
Answered! Go to the Recommended Answer.
09-20-2024 07:22 AM
We bought silicone "skins" on Amazon to cover the peeling shards on two of our three Google Nest Hello Doorbells because Google Nest said they could not replace them since they were past the one-year warranty.
This forum has many posts on this issue.
You could try contacting Support to see what they say:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.
09-20-2024 07:22 AM
We bought silicone "skins" on Amazon to cover the peeling shards on two of our three Google Nest Hello Doorbells because Google Nest said they could not replace them since they were past the one-year warranty.
This forum has many posts on this issue.
You could try contacting Support to see what they say:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.