My Nest camera event playback, blinks/flickers when I pull down to view on cell phone screen

[JohnF]

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Original poster: A G 8936 

I get the notification on my cell phone of activity, once the playback preview loads, I pull down to view (not in nest app) and the playback voewscreen blinks/flickers...

[Franko478]

I have the same issue hate no one responded 

[Brad]

Hey there,

Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[EmersonB]

Hey Franko478,

Checking in — have you tried restarting your Nest camera? If so, how did it go? Let me know if you need more help.

I appreciate the help, Brad.

Thanks,
Emerson

[janthadeus]

Hi all,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help here, Brad and Emerson.

Regards,
JT