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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1722 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17869 Views
  • 0 replies
  • 7 kudos

NC000 error message when installing.

 Hi there, after installing Google WiFi I have had to reinstall my Nest Doorbell. It was working fine before the network switch. I have followed the help topics, removed the doorbell, factory reset but it keeps getting stuck with a NC000 error which ...

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DanEssery by Community Member
  • 1389 Views
  • 7 replies
  • 0 kudos

Nest cam outdoor magnetic base replacement

I need a replacement magnetic base for one of my nest cam outdoor. It is NOT under warranty but I would like to PURCHASE one. Please advise. All of the threads I have read all claim that google won’t sell you one because the product isn’t under warra...

Nest Camera Preview/ No Events

Today my cameras inside and outside stopped showing the notification preview, no events, or ability to look back during the same day. It had worked perfectly fine and now suddenly stopped. I've checked all the settings, restarted the camera's, and ch...

Belle2298 by Community Member
  • 610 Views
  • 3 replies
  • 0 kudos

My chime connector

Hello my electrician installed my doorbell but never put in the chime connector. Long story short I need a new chime connector just wondering if I can get one.

FinnPF by Community Member
  • 858 Views
  • 5 replies
  • 0 kudos

Need replacement shells bc of a dumb electrician

Hello,I purchased 3 Nest hello doorbells (model:NC5100US I think) back in 2021. I finally had an electrician install them a couple weeks ago and he didn’t read the directions. He filed down the top tab of the shell plate on all three. So now the door...

AHall by Community Member
  • 679 Views
  • 3 replies
  • 0 kudos

Doorbell unable to setup

Hi,During setup, I'm unable to connect to a joining device. I'd appreciate any tips. I have several devices already connected to the google home app. To troubleshoot, I've tried: ensuring wifi on phone is same as on main device; factory reset on door...

wil1234 by Community Member
  • 2256 Views
  • 5 replies
  • 2 kudos

I have a few questions

Hey I have 2 questions…1) can I get my television to display camera ? 2) why won’t my app- on my iPhone- allow me to go back 15seconds anymore?

Switch cameras on/off using time schedule

I'm currently using the home and away routines in the Google Home app to switch my cameras on and off (Nest cam battery), even while I'm home. Is there a way to perform this action using a time schedule? I've tried fiddling about with other available...

Repeat64 by Community Member
  • 1860 Views
  • 9 replies
  • 0 kudos
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