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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 296 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16117 Views
  • 0 replies
  • 6 kudos

My front and back cameras don’t work

My cameras are not working and it’s really frustrating… the doorbell is not working too as well as the motion sensors.. I don’t know how to contact customer support???

Kholamian by • Community Member
  • 635 Views
  • 4 replies
  • 0 kudos

Nest doorbell does not playback record videos

Hello, My Google Nest doorbell does not play back any recorded videos. I will get a push notification that says person, or motion, and then when I go to the app to watch the recorded clip nothing plays. It is just a still image. The recorded clip sho...

novapants by • Community Member
  • 923 Views
  • 5 replies
  • 0 kudos

Unable to Add battery Powered Nest Cams

Hello,I just changed network provider and needed to reassign the wifi connection to my Nest Cams. I have three original Nest Cams the transferred to the new network fine. However the newer Nest Google products, outdoor battery powered cam fail at eve...

nw_gser by • Community Member
  • 949 Views
  • 5 replies
  • 0 kudos

Doorbell peeling

Hello,My nest doorbell is now out of warranty as of 2/2022.. Upon inspection the other day I noticed the doorbell is now peeling and flaking. I have already reached out to support and I was given "there is nothing we can do, the device is out of warr...

DiGi91 by • Community Member
  • 1178 Views
  • 5 replies
  • 2 kudos

Doorbell Peeling/Flaking

Hi,I am very disappointed with my Nest Hello. I've had it just a little over 2 years (so now out of warranty) and it has just started peeling/flaking. The doorbell itself now looks unsightly and you get flakes of plastic when pressing the button. Sup...

Google doorbell (battery) -> Cannot connect to cloud

Hey folks,After i scan the QR code google home app asks me "Do you have any of these devices already set up in this home?"And shows me a list of Nest items that i dont have i press no. the next step google home app asks me to create a new network, i ...

haimrait by • Community Member
  • 1169 Views
  • 6 replies
  • 0 kudos

Disable camera alerts entirely

Hi, I would like to disable all camera alerts, without turning the camera off. Is there any other way other than turning off notifications completely in system settings?

jl3 by • Community Member
  • 968 Views
  • 5 replies
  • 0 kudos

Unable to finish Nest Doorbell Setup

I've had my doorbell for about 5 months and recently it went offline. I've unplugged it, removed it from my devices, completed a factory reset and tried reconnecting it. It reaches the point where it's required to download an update, but it never mak...

Thedood by • Community Member
  • 732 Views
  • 3 replies
  • 0 kudos
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