Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

New Battery operated Nest Camera

Very Disappointed, I have 7 Nest Cam IQ cameras and just bought the new battery operated Nest Cam. I simply love the Nest Cam IQ cameras, I like the ease use with the Nest App, and having Google home as a backup. HOWEVER, with the new battery operate...

He said she said

I've had a Nest Thermostat for years, just purchased a doorbell (battery), and (2) cameras. I had to update software, and was able to connect the Thermosat to Google Home. When I try to connect the doorbell, it says this needs to be done on Nest App....

Resolved! Nest Cam with Floodlight not showing in Nest App

Just installed my Google Nest Cam with Floodlight (wired). It had me add it to my account by using the Google Home app, but it won't show up on the Nest App with my 7 other Nest Camera, locks, thermostat.I read that this is now the norm with new Nest...

Nest Doorbell -wired

My phone that was connected to my nest wired doorbell drowned in my pool and will not come back to life. How do I connect my nest doorbell to my new phone if I'm unable to remove it from my old phone? Everything I've searched is telling me that's wha...

Nest doorbell lens

Our new Nest Doorbell (Battery) fell on the pavement and the lens shattered. Is there a way to replace the lens? Or somewhere where it can be sent to get repaired?

Nest outdoor IQ camera microphone failed

Evening, I have had an Outdoor IQ camera less than a year and all of a sudden the microphone has packed in and will not come back on following restarts etc. Has anyone else had this? and how do you contact nest for a replacement? Or to get it fixed? ...

Nest indoor wired cam factory reset won’t work

Trying to do initial set up of wired indoor nest cam. It keeps giving random (and different) errors. Have tried to factory reset, but it won’t even do that. Light flashes blue and then eventually turns yellow (not flashing) for a few seconds before r...

Nest camera offline with a green light.

Installed unit, it worked for about a month and then went offline a couple weeks ago, just on it's own. No network outage, nothing. Just *poof* offline. Powered cycled the unit and it came back on for about an hour then went offline again. Has been o...

My Doorbell isn't connecting to the app after a wifi change

Hello! Yesterday, my family changed our internet provider, and we were connecting everything back to our wifi again. We have a Nest Doorbell (battery) and as we were trying to reconnect it to the app like we were with all of our other nest products, ...

Nest Camera History Help

Is there a way to view the history of the last 24 hours? It only went back 6 so I made a subscription account and I can’t view any of it still and I can’t get through to support.

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

New Battery operated Nest Camera

He said she said

Resolved! Nest Cam with Floodlight not showing in Nest App

Nest Doorbell -wired

Nest doorbell lens

Nest outdoor IQ camera microphone failed

Nest indoor wired cam factory reset won’t work

Nest camera offline with a green light.

My Doorbell isn't connecting to the app after a wifi change

Nest Camera History Help

Help migrating 1st Gen Nest Aware to wired doorbel...

Add new nest camera and doorbell to the Next App

Nest camera battery going offline for no reason

No alert when someone rings the nest door bell, no...

Can't remove Nest wired doorbell 2nd generation fr...

Cameras keeps going offline randomly

Nest Doorbell Wired - blue light activates but gre...

Doorbell not adding faces

Nest Doorbell battery chime

Changing connection to new phone and wifi to Nestc...