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My history has changed to just 7 days but I pay monthly for service

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Maria Bennett 

 

I only have 7 days history but I have signed up so should have more saved ?
 
1 REPLY 1

JohnF
Community Specialist
Community Specialist
Hi Maria,
 
Nest Aware has two different subscription models. You can find more information about what these offer by using the link below.
 
Please check which version you have subscribed to and that you are receiving the correct service.
 
Nest Aware Subscriptions:
 
 
-from Cathal(Product Expert)