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My nest doorbell is peeling

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Roudy 

 

 I have anest doorbell for almost 2 years  it is peeling. I contacted CS provided them with all information and pictures, they said sorry you are out of warranty it has finished last month nothing we can do for you, use it till it stop working and after that you can buy a new one. I didn't pay that amount of money 300$+tax to work for 2 years this is not acceptable. It has already started to keep disconnecting a lot probably related to the peeling and cracking.

 I am really disappointed with the quality of the doorbell and with CS reply.
Is there is really nothing to do as CS weren't helpful 😕 
 
1 REPLY 1

JohnF
Community Specialist
Community Specialist
Hi there, Roudy.
 
I am terribly sorry to hear that your Nest Hello Doorbell has been cracking and peeling! I can imagine this has been a very frustrating experience for you. However, I would love to look into this further for you!
 
I will be reaching out to your email on file to collect some information. Please look out for my email and respond with the requested information as soon as you can. Thank you for your patience!
 
Here is your Case Number: 4-3861000031733
 
 
-from Brad C. (Community Specialist)