Need a replacement magnet round for Nest Outdoor Camera (Wired)

[hars113]

Hi,

I have lost my mounting hardware for nest camera outdoor. I am looking to find the round magnet for mounting hardware. Unable to find it on google stores

[David_K]

To provide the best support with this, I've shared this with the Google Nest community team, who can check on possible options and next steps.

[Brad]

Hi there,

I am terribly sorry to hear about your missing Nest Outdoor Camera Magnet backplate! I can imagine it’s been quite frustrating being without this accessory. I would love to look into this further for you!

I will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. Please let me know if you need any further assistance!

Best Regards,

Brad.

[hars113]

I am waiting for Google to get back to me with a viable solution. I have provided all the information requested

[hars113]

Hi Brad, Any update on the information? When will google/nest get back to me on how I can get/purchase a magnet backplate for nest outdoor camera?

[Brad]

Hey there,

Thank you for your patience. I have submitted the request for a replacement, and here is your Case Id: 4-0665000031664

Please note: there are once I have submitted the request, I will be locking this post as soon as the request is submitted.

Best Regards,

Brad.