Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
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Battery Nest Doorbell will not factory reset

We've had our doorbell for about a year with no problems. It suddenly disconnected from the Google Home app. I figured it needed to be charged. Took it down tried to charge it, it would not charge. Did the 5 second reset on the back doorbell comes on...

Which Hager branded transformer do I need?

Hi allCan I please get some help on what Hager branded transformer I need for a Nest Wired doorbell.I moved into a new-build home (built in 2022) and it has a Hager consumer unit fitted. There’s wiring in place already, running from the outside door ...

Google nest doorbell wired set up.

New Google nest doorbell installation fail. When I scan the symbol it tells me to type in the 21 digit number . To no avail . I have Google home. I had my phone right there next to it. Tia

Doorbell doesn’t ring in my house

My doorbell is wired, yet no sounds ring in my house. The app shows chime is on. The visitors hear a doorbell sound thinking that I can hear it in my house and it’s quiet as a crypt in here.

CaptShep by Community Member
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Wireless Doorbell not working

Hi all, I’m really frustrated with my Google Doorbell (battery version). I charged it to 100%, but it won’t turn on or connect. I’ve tried everything suggested on the forums: resetting it, holding the reset button, and even connecting it back to the ...

JM1985 by Community Member
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  • 1 replies
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Floodlight controls not showing in Home app

Just installed the floodlight with camera. The camera works fine and the floodlight triggers on movement at night. However there are no control settings showing up in the home app for the floodlight such as manual on/off and brightness. We have delet...

MAuser by Community Member
  • 787 Views
  • 6 replies
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