Need to order a new base plate for doorbell

[dkjeffrey]

lost the base plate, need to order another, how do I do that? No

[EmptyNester]

I think the way to do that is to open a support ticket with the Nest folks.   This is just a user forum and Nest people don't normally respond here.  Here  is the link to get you started:

https://support.google.com/googlenest/gethelp

[janthadeus]

Hi everyone!

Thanks for your help here, EmptyNester and Brad.

I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

JT

[Brad]

Hey there,

Thank you for your patience! Unfortunately, we do not process Warranty/Replacement Requests in these Community Forums. If you are seeking a replacement, please contact Support. 

P.S thank you for your help, @EmptyNester !

Best Regards,

Brad

[janthadeus]

Hi dkjeffrey,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
 

Best,

JT