Nest Aware Subscription

[jmitaro]

I already had a Nest Aware Subscription on my beach house. I recently purchased and installed a Nest gen 2 doorbell at my home. How do I add the newly installed Nest doorbell to my Nest aware sunscription?

[MplsCustomer]

@jmitaro 

Unfortunately, a Nest Aware or Nest Aware Plus subscription applies only to the cameras and doorbells in the same Google Nest "home/structure" on the same Wi-Fi network.  And the older 1st gen Nest Aware subscriptions can no longer be purchased, and do not apply to 2nd gen cameras and doorbells.

https://support.google.com/googlenest/answer/9681538

[zoeuvre]

Hi folks,

@jmitaro, thanks for reaching out. I want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you more. 
 

I appreciate your help, @MplsCustomer. 

Best,

Zoe 

[MplsCustomer]

@zoeuvre 

Please contact the Moderator for this forum.  It has been swamped with hundreds of gambling posts for the last 14 hours, and no one is stopping it.

[zoeuvre]

Hi MplsCustomer, 

Thanks for flagging these spam posts, we're on it!

Regards,

Zoe 

[MplsCustomer]

@zoeuvre 

They are still continuing right now--hundreds and hundreds of gambling posts in this forum. (See the screen shot below.) This started early on Saturday morning, October 21, US central daylight time. I also contacted Support and spoke to them by phone about 6 hours ago. Support took a look at the forum and saw the same gambling posts, some mentioning Indonesia or Malaysia.  They said they would let the forum's moderator know.

@jmitaro , sorry for intruding on your post.

[zoeuvre]

Hi there MplsCustomer, 

Sorry for the inconvenience and thanks for your patience. Our teams are aware and we're working on a fix. 

Kind regards,

Zoe