10-18-2023 10:04 AM
I already had a Nest Aware Subscription on my beach house. I recently purchased and installed a Nest gen 2 doorbell at my home. How do I add the newly installed Nest doorbell to my Nest aware sunscription?
10-18-2023 02:11 PM
Unfortunately, a Nest Aware or Nest Aware Plus subscription applies only to the cameras and doorbells in the same Google Nest "home/structure" on the same Wi-Fi network. And the older 1st gen Nest Aware subscriptions can no longer be purchased, and do not apply to 2nd gen cameras and doorbells.
10-21-2023 03:39 PM
Hi folks,
@jmitaro, thanks for reaching out. I want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you more.
I appreciate your help, @MplsCustomer.
Best,
Zoe
10-21-2023 03:50 PM
Please contact the Moderator for this forum. It has been swamped with hundreds of gambling posts for the last 14 hours, and no one is stopping it.
10-22-2023 10:57 AM
Hi MplsCustomer,
Thanks for flagging these spam posts, we're on it!
Regards,
Zoe
10-22-2023 01:25 PM
They are still continuing right now--hundreds and hundreds of gambling posts in this forum. (See the screen shot below.) This started early on Saturday morning, October 21, US central daylight time. I also contacted Support and spoke to them by phone about 6 hours ago. Support took a look at the forum and saw the same gambling posts, some mentioning Indonesia or Malaysia. They said they would let the forum's moderator know.
@jmitaro , sorry for intruding on your post.
10-23-2023 08:49 AM
Hi there MplsCustomer,
Sorry for the inconvenience and thanks for your patience. Our teams are aware and we're working on a fix.
Kind regards,
Zoe