12-15-2021 02:46 PM
Notifications for my new Nest Battery Doorbell were working just fine. The battery was getting low, so I charged it (using Nest supplied charging cord.) When I reinstalled the Doorbell on the mounting plate at the door, notifications stopped working. I have checked all settings on my phone HOME page and under my Android phone's SETTINGS menu. and they are all exactly the same. I tried resetting the Doorbell, but that did not help. I tried restarting my phone, but that did not help. I spent 45 minutes on the phone with Nest Tech Support, but the tech could not find any reason the notification were not working. This is extremely frustrating.
03-03-2022 08:48 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.