Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Camera not detecting people

Hii amhaving issues with my camera. Specifically, detecting motion of people. Most of the time it will not detect. My ring camera on a different location picks up the motion. Very strange. Has anybody had this issue ?

Nest Cameras Not sharing notifications

We are currently in the world of having many cameras (including doorbell) on the Nest App, and a more recent camera on the Google Home App. We are in the midst of (maybe) just moving entirely over to the Google Home App. But, the issue is that many o...

Doorbell camera lens broken

Hi,it has been very windy on the northeast this past weeks and my doorbell camera must have fallen off as I woke up one morning and found it on the floor. The video doesn’t show anyone tampering with it at all. The lens cracked and I can only see a t...

Can’t delete my door bell on Nest app

I can’t delete my doorbell on the Nest app, as the screen is blank when I click on settings!I can’t reinstall it as it recognises that it is already installed and asks me to remove it, the camera is currently offline and I have tried linking the came...

Camera has green light but not set up to wifi

Moved and set up best Wi-Fi, new details and password but the nest camera (which has no ability to factory reset) is green light and not being found b Google home app.

OUTDOOR GLASS LENS GONE

My outdoor Nest Camera lens fell off and I cannot find it. Does Google have replacement glass I can purchase? It is past any sort of warranty.

Nest nc4100gb

Nc4100gb camera won't power on stopped working basically dead submitted a warranty claim heard nothing back it just said working on case for you an in progress , now nothing any help much appreciated camera just over 12 months old an is now useless i...

Event notifications with activated android do not disturb

I activate do not disturb on my android phone overnight. How can i still get event notifications from my indoor cameras with do not disturb activated on my phone?

Preview animation on iOS 16

The preview is not showing the video animation anymore when I get a notification. It might be due to me updating the iOS to 16 recently. Is this an issue again? When I press and hold the notification it does show a preview but it’s still, no video cl...

Purchased 4 cameras, 2installed, having issues, keep getting error message

Purchased 4 cameras, installed 2 no problem. Other 2 I keep getting error message "something went wrong". I turned the phone to airplane mode and back, nothing seems to help. I reset the camera to original setting, no help. I am very frusterated. i t...

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

Camera not detecting people

Nest Cameras Not sharing notifications

Doorbell camera lens broken

Can’t delete my door bell on Nest app

Camera has green light but not set up to wifi

OUTDOOR GLASS LENS GONE

Nest nc4100gb

Event notifications with activated android do not disturb

Preview animation on iOS 16

Purchased 4 cameras, 2installed, having issues, keep getting error message

Help migrating 1st Gen Nest Aware to wired doorbel...

Add new nest camera and doorbell to the Next App

Nest camera battery going offline for no reason

No alert when someone rings the nest door bell, no...

Can't remove Nest wired doorbell 2nd generation fr...

Cameras keeps going offline randomly

Nest Doorbell Wired - blue light activates but gre...

Doorbell not adding faces

Nest Doorbell battery chime

Changing connection to new phone and wifi to Nestc...