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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1512 Views
  • 0 replies
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17581 Views
  • 0 replies
  • 7 kudos

Nest CAm 2nd generation: how add to Nest App?

I've added this Google Nest Cam, 2nd generation, to the Google home app where I see my Nest HVAC controllers BUT when go to add same camera to my older Nest app (where I usually control my Nest thermostats), it cant get it to connect or have a good o...

Resolved! Video Preview empty when doorbell rang

Just upgraded from gen1 to 2 doorbell and experiencing issue with empty porch when doorbell rung. Almost like the preview is before the bell was rang. When I click on notification it take me a to home app with live feed and I see the person but why n...

Modaff by • Community Member
  • 1049 Views
  • 5 replies
  • 0 kudos

Is a US Google nest doorbell compatible with uk

I'm in the UK. I've bought a Google wired doorbell from amazon. I'm about to have it fitted to replace my battery nest doorbell and have been told its not compatible with UK... Its this correct?

Taz42 by • Community Member
  • 871 Views
  • 2 replies
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Resolved! Nest aware going away

I just renewed my nest, aware subscription, and now I see that they are going away! If this is true, will I get my money back? And I’m not sure I understand exactly what is going on as I hate to replace the camera and spend more money when it works j...

bbboss by • Community Member
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  • 3 replies
  • 0 kudos

Green blinking light on our wired Nest Hello Doorbell

Hi,A couple of days ago someone rang our Nest Wired Hello Doorbell and then it dropped off our network. When I got home I saw a quick flashing green light at the top. I tried removing it from its socket (not disconnecting it from the wired power supp...

Billing & Drop Cam Replacement

Good GOD why can't we have someone to call to address these issues. I spent over 4 hrs on phone 3 weeks ago and never received promised follow up. I am being what looks like double billing AND I want to get my free replacemen camera for the older dro...

nest doorbell screen

The screen on my hello nest doorbell is flaking off. I can't find any place that sells the screen protector? I called google and they have no idea either. I find it hard to believe it can't be just mine that is peeling.

Resolved! I need help reconnecting my cameras

My Google Home settings were accidentally removed and I lost the connection to my Cameras. I have a Nest doorbell (Battery) and Nest Cam (battery). The problem is I don't know the code to the Nest Cam (battery) and its mounted so high for me to reach...

Zilander by • Community Member
  • 1556 Views
  • 5 replies
  • 0 kudos

Camera history

I have a Google Camera and realized I didn’t have a subscription so my camera only had 3 hours of history. I had a package stolen and need to go back up to 48 hours. I bought the 30 day storage, but I’m not seeing the history. My question is, are tho...

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