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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15741 Views
  • 0 replies
  • 6 kudos

Nest Cam (outdoor) 1st Gen just stopped working

Hoping for any help as I have tried everything. We have 4 Nest Cam outdoor cameras ( 1st gen wired). This week I noticed one offline in the nest app. In the past, I would usually just reset popped breaker, reset GFCI outlet, or unplug/plug it back in...

BigMitch by Community Member
  • 780 Views
  • 4 replies
  • 1 kudos

Nest Currently Only Uses WiFi

Can anyone tell me if Google plans to ever offer a Nest camera that uses Power over Ethernet? My home is constructed with material that cannot be penetrated by a WiFi signal. Thank you!

geoanto by Community Member
  • 1092 Views
  • 2 replies
  • 0 kudos

Resolved! Doorbell Offline (constantly)

Can anyone help with identifying the problem. Have a 2nd gen wired doorbell, bought about a month ago. Was great but over the last 2 weeks have run into issues. The camera constantly appears offline despite having full power (green light / detects pe...

ZakkBC by Community Member
  • 2604 Views
  • 10 replies
  • 1 kudos

Resolved! Unable to test hear the theme chimes

I just saw the holiday themes are back. First of all they should have costomizable chimes year round; we should always get to pick our doorbell sound. Its 2023! But not my focus here haah. Why can’t I test/hear the theme chimes on my phone? I can onl...

Mireille by Community Member
  • 1079 Views
  • 4 replies
  • 0 kudos

Low device temperature warnings still waking me up!

How is it over a year later and these useless warnings are still being pushed out under the same notification category as the rest of the camera alerts? Is someone trying to break into my house or is my camera just cold, lets wake up and find out! It...

Theraven51 by Community Member
  • 3361 Views
  • 25 replies
  • 0 kudos

Extending Google Cam wire for Security Installers

Ive seen alot of security installer complain about the inability to spice google cam wire with 22/4 wire like normal cameras. I worked for a company that used Google cams for there new cameras and there is is a product out there the is 1 end that con...

brennank by Community Member
  • 390 Views
  • 1 replies
  • 0 kudos
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