Nest Cam Battery - I cannot see history or live video on the web

[MikeRLC]

Greetings

Can anyone tell me how i can see my history or live footage from my new nest cam battery edition please?

Thanks

[EmptyNester]

Can you give a few more details?  I guess my first question is does the camera appear in the GOOGLE HOME app?

[MikeRLC]

Yes it works fine on the home app on 2 devices, but when i log in with a windows 10 computer using a web browser, the cam doesnt show up.  All I get on the browser are two icons, Home and Away. 

Cheers

[EmptyNester]

Hi MikeRLC,  well as if the list of things missing from these new cams isn't long enough, there is NO WAY to view new cameras from Nest on a computer.  None,,, zip,,, ,zilch.  Google say they may get around to providing a web-viewer sometime in 2022.    Unbelievable!   This product has been such a let down.   

[MikeRLC]

I thought that might be the case. Yet i discovered another issue. I went to invite my wife to join and couldnt because she didnt have a Gmail account. Turns out to invite others, they need a gmail account. I think i find that a bit petty.

Cheers

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[MikeRLC]

Can I view my Battery Cameras live output or history using windows 10 and a reg browser or not???

[GarrettDS]

Hi there, 

Unfortunately that is not something that is available at this time.I appreciate you taking your time to let us know about a feature that you would like to see. Feedback like this helps us constantly improve our products and services by knowing what we are doing right and what we can work on.

Please let me know if you have any other questions. 

Best regards,
Garrett DS

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.