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Nest Cam (indoor, wired) 2nd gen excessive upload bandwith

crarbo1
Community Member

I have bought a few Nest Cam (indoor, wired) 2nd gen devices and per the Home app for my Nest WiFi, each of them is using upload speeds between 2Mbps to 6Mbps but they average around 4Mbps.  I have set each of them to use "High" video setting instead of the only other option of "Max", but it still seems too high.  From what I can read, during recording events in the "High" video setting, each would use a maximum of 2Mbps if recording events.  I do have 24/7 recording setup via Nest Aware Plus subscription, but I didn't think they should be using more than 2Mbps of my upload speed from my internet plan.

Is this normal or is there something wrong?

Thanks,

Chuck

4 REPLIES 4

crarbo1
Community Member

Another odd thing I wanted to mention is that I just turned all 4 of those camera's off but 3 of them are still showing about 4Mbps upload while the 4th one is only showing 1Kbps.  I thought if I turned them all off, that the upload bandwidth would go to 0 or into the 1Kbps like the one did.

Seems like something is certainly off with these.

Any ideas as to what is happening?

Thanks,

Chuck

Brad
Community Specialist
Community Specialist

Hey there,


Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.


Best regards,
Brad

aatienza
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Brad.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie