cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Cam install loop- Google Home app sendsme to Nest App; Nest App sends me back to Google Home ap

Bo
Community Member

I've just purchased a Google Nest Cam (battery) and trying to install it in my existing Google Home account, which I've had for years with chromecast, chromecast audio, homehub, etc. When adding a device on the google home app on my android phone, it (eventually) tells me that I need to use the Nest App, with a button to take me to Nest app. I click the button, got to Nest app, add a product, scan my QR code, then Nest app says 'you will need the Google Home app to set up this device' with a button to take me to Google Home. I hit the button, it takes me to Google Home, and the journey starts again!

I bought this camera instead of competitors because I thought it would be the best to work on my Google Home system. Wow!

Any ideas welcome!

Thanks,

B

 

1 ACCEPTED SOLUTION

Bo
Community Member

Updated the Google Home app and problem sorted. 

View solution in original post

2 REPLIES 2

Bo
Community Member

Updated the Google Home app and problem sorted. 

Brad
Community Specialist
Community Specialist

Hey Folks.

 

I am glad to know that your issue has been resolved! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.