Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Cameras Offline

A little over a week ago, both my indoor and outdoor Nest cameras went offline, and worst of all they did so while I was thousands of miles away from home.I asked a family member to help reset the home router, but this failed to remedy the situation....

Doorbell Camera notifications can't be set to vibrate only.

I have been looking for the means to set the notifications coming from my Wired Nest Doorbell to vibrate only (no sound) permanently. There is the silent option which shuts off all notifications for the doorbell, but that is useless long term. If I w...

Floodlight Cam Notification preview is from before the event

I'm having issues with the Nest Cam Floodlight and it's event notification previews / snapshots.The preview that comes in on the notification and in the app as a snapshot, are all from right BEFORE the event. E.G. if a car is detected, it'll send me ...

Motion sensor not working

My nest camera stopped sending motion notifications i can’t find how to set it back

Cable Connection Broken - 1 Minute of Use

The magnetic end of the charging cord fell apart. When pulling out the magnetic end, the cover and magnet stayed in the cam charging pocket - I've seen the same issue for others.I live in a small town and live 30 minutes from Lowe's which is where I ...

Google Nest Doorbell - Device Offline +10x per Day

After having a terribly unhelpful conversation with a Google support representative I am close to returning the Nest doorbell (battery) and Nest Indoor Cam that I purchased a few days ago. Many years ago I jumped on the Ring train, switched over to B...

Nest doorbell cam battery won’t connect to my new wifi

I have had my doorbell camera for about 2 years and never had an issue before . I recently switched internet providers and now my doorbell won’t work . I looked it up and found out I needed to delete the doorbell from my google home app and try addin...

Re: Is there a number to speak to a person other than wait for them to call me.

You billed me 1750 for cameras for nest. I did not authorize it/

Indoor Nestcamera flashing red and cannot factory data reset

I have a indoor nest cam and it is flashing red for the past few months. Please note I have been using this device for the past few years (3+ years) without any issue. I tried to do a factory reset by pressing the factory reset button in the bottom o...

Nest cameras one battery,one wired with light not recording some animals

I have 2 cameras one battery and one wired with lights. Both pick up and record some animals but not all. Three times I have been actually watching my live feed and seen skunks, racoons and opossums walking across my yard and neither camera recorded ...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Cameras Offline

Doorbell Camera notifications can't be set to vibrate only.

Floodlight Cam Notification preview is from before the event

Motion sensor not working

Cable Connection Broken - 1 Minute of Use

Google Nest Doorbell - Device Offline +10x per Day

Nest doorbell cam battery won’t connect to my new wifi

Re: Is there a number to speak to a person other than wait for them to call me.

Indoor Nestcamera flashing red and cannot factory data reset

Nest cameras one battery,one wired with light not recording some animals

How do I stream Nest Cam 2nd Generation?

Incorrect times

Nest app and the Google App

Need Help with Google Doorbell Voice Announcement ...

How can I record more longer when set to “people” ...

new camera won't charge

Can't log in to existing Nest App

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

Automatically Enable/Disable Indoor Wired Gen2 Cam...

Yes - I have some created, but don't use them everyday
No - I don't use automations or Routines
Yes - I use automations or Routines everday!