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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1689 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17833 Views
  • 0 replies
  • 7 kudos

Floodlight stays on

I have the floodlight set on the darkest setting, the low motion senstivity and 30 seconds, but the floodlight seem to stay on all day and all night. Also the google home app indicates that it is at 61%, but it is hardwired. How do I fix this?

Resolved! Nest or Google account

Hello, I can't access to my Nest IOS account in my phone, I try to enter with my email and password and I can't and I also try to access using Google and I can't access to. Can you please help me? But right now I access to thenest app in my pc. Thank...

Armando2 by Community Member
  • 457 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Doorbell doesn't chime on speakers

Hi all,I have seen various versions of this problem posted elsewhere but no really concrete solutions, if one has been found please point me in the right direction.I installed a new Nest Doorbell (battery) and had no difficulty with the setup. Howeve...

AJoneja by Community Member
  • 1812 Views
  • 5 replies
  • 1 kudos

Video Length

Have subscription too. I can not locate any settings to change video recording length. Videos only recording for 30 seconds.

GeneLake by Community Member
  • 586 Views
  • 3 replies
  • 0 kudos

Nest Cam with Floodlight Magnetic Connector

The magnetic connector that connects the Nest Cam to the Floodlight has apparently gone bad. This means I no longer have control, or can even view, the Floodlight through the Google Home app. Is there any way to replace this cable?

Google Cameras Not Showing Live Video in Google Home App

Since last Saturday, the Google Home App hasn't been showing live video from my Google cameras. I have a Nest Hello Doorbell, indoor and outdoor Nest cams, and wired Nest cams. Only the Nest Hello Doorbell works well for live video; the others don't....

Molkany by Community Member
  • 814 Views
  • 3 replies
  • 0 kudos

Payment System

I see there are a lot of problems logged about the subscription payment system.The software is rubbishUpdated card (pvv and expirity) now it shows 2 cards as 'use this card'. I can't cancel the old one, so it selects that again and says that it can't...

Orchard by Community Member
  • 357 Views
  • 1 replies
  • 1 kudos
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