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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17581 Views
  • 0 replies
  • 7 kudos

VPN locks Nest camera display

We have 4 external Google Nest cameras. I just upgraded my BitDefender subscription to include unlimited VPN. When I turn VPN on it causes the live view for each camera to spin with the blue circle. I added home.nest.com to the split tunneling except...

tl59 by Community Member
  • 635 Views
  • 2 replies
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Doorbell removal

We moved and are taking over a previous owners nest security. They have a 2nd gen wired doorbell. I’m trying to remove it to do a factory reset, but there is no pinhole at the bottom to release it, and no hex screw. Any ideas?

LFG by Community Member
  • 5230 Views
  • 7 replies
  • 1 kudos

Nest cam outdoor not connecting C229

Hello, I recently purchased three nest outdoor cameras. During setup I am receiving the error code C229 which is a router security code/lack of internet connectivity/wrong password. I have tried all work arounds without success. The cameras will refu...

Nest floodlight camera sun shade

Hello, does anyone have recommendations on sunshade for nest floodlight cam? It gets pretty sunny and hot where I am and am looking for options to install a sunshade to protect my camera. I've tried different ones on the market but the camera unit is...

Resolved! Questions on Nest updates

I have a couple of questions, please.1) Does the Nest cam auto-update it's s/w ?2) If it does then when was the last date and time that it did an updateTIA

wood by Community Member
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  • 1 replies
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Nest camera and floodlight will not turn on

My flood light will no longer turn on. I have restarted it and completely removed the device and added it again. It makes a clicking sound like it is trying to turn on but doesn’t. I don’t think the lights are out because it randomly turned on once y...

Haliryn by Community Member
  • 357 Views
  • 1 replies
  • 0 kudos

Outdoor nest cameras

my 3 nest cameras do not show any history of events. Only records current day. What is wrong? I have a subscription . Call me ###-###-####. John Knott

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