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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15774 Views
  • 0 replies
  • 6 kudos

Maximum event length

I'd like to record events longer than 1min. However, it's not saving past 30 seconds. Please help

Lrod88 by • Community Member
  • 638 Views
  • 1 replies
  • 0 kudos

Nest outdoor camera disconnecting constantly

In the last few months, my Nest outdoor cam is almost constantly offline. It is still receiving power, and it is about 2 metres away from the wifi router (I have fiber lines to the house, the hub is next to the window, the camera is just outside and ...

Impy5 by • Community Member
  • 625 Views
  • 3 replies
  • 0 kudos

Doorbell not ringing

Hi all. I've had my doorbell for a little over a year and for a couple months now it hasn't been making visitor announcements, the camera aspect works fine. But when you press the button literally nothing happens. Now I have looked in to it and have ...

Hutchoxi by • Community Member
  • 325 Views
  • 1 replies
  • 0 kudos

Wired Nest gen 1 Doorbell/camera (hello) not working

My Nest Hello camera/doorbell hs stopped working. I discovered the power transformer was shot, so I bought another 16-24VAC unit. Now nothing comes on and the voltage across the terminals on the back of the unit measure 12.4 VAC when hooked up. The p...

ChrisHsr by • Community Member
  • 422 Views
  • 2 replies
  • 0 kudos

Notifications stopped for Nest Doorbell (wired)

I'm no longer receiving notifications on the Home app on my phone for my Nest doorbell (wired). Notifications previously worked fine but stopped around 2 weeks ago. The doorbell itself is working fine so I think the issue is with the Home app. Other ...

PVHey by • Community Member
  • 1588 Views
  • 12 replies
  • 0 kudos

Nest / G Home is an Absolute Mess

I've dealt with these products for years and I am done. I cant believe how a trillion dollar company can fix this whole Google Home / Nest integration, or lack thereof.For years, absolutely no updates on the respective apps thar are simply disgusting...

Night lighting

My Outdoor IQ Cam is wired and works well, but in cannot record at night even though I have set the settings to “Auto” in night mode.Does it have a light like my old one or do I have to purchase a separate spot light?

Nest Hello Stolen

My Nest Hello Door Bell was stolen. I just received an email yesterday that it was removed from my account. I’m assuming this person is trying to use it. Any way I can have the serial number shut off so it can’t be used? sn: ############### Also the ...

MMil by • Community Member
  • 431 Views
  • 2 replies
  • 0 kudos
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