New updates to Google Home for camera users: new AI image detection, requested f... Read more
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
My camera stopped working. I can only get it to work by replacing the original wire with a macbook USB-C wire so I know it's because of the wire. I'm not sure how it went bad, but it's gone bad. I need a replacement wire.
I was receiving notifications to my iPhone and Apple Watch but it has since stopped. We still receive notifications on iPads and other google products with no issues. I checked all settings and they are fine, turn off/on and do not see an update avai...
Hi,Police is searching for someone who passed my house yesterday and most likely was picked up by my camera. The problem is that I do not have the subscription and there is only 3h of history available. Is there any way to recover the history or it i...
We implemented two Nest battery powered cameras in our store recently for security reasons, but one issue we are running into is that the camera view times out after a few minutes and the screen goes dark. Because of this, I have to re-connect to the...
Hello. I finally got around to installing my doorbell recently and it fell off of the mount and landed on the lens. Can you please help me figure out how to order a replacement lens or go about getting it fixed. I've only had it up for a week
I am installing the Gen 2 doorbells on New Construction. At Rough we run the wires. At trim we install Transformer/Chime and doorbell. I'm having to make an additional visit onsite after the homeowner has taken possession, is there a way to avoid thi...
My cameras detect my dogs as (Person) and alerts for both indoor and outdoor cameras. And also a car as a (Person) on my driveway camera, which technically is a person but not the car. Both wired and older Nest products. Is Nest planning to update th...
The latching mechanism on my Google Nest Battery Doorbell is stuck after I've removed it from the mount to charge the battery. I cannot get it unstuck and therefore am unable to mount it again. Please advise as soon as possible.
I just transitioned from the Nest app to the Google app, and I no longer get notifications when someone is at my front door. Please abvise
The lens on my Nest Hello has fallen out and will not stay in when I try to place it back? Is there a recommended way of restoring it, or does the whole unit simply need replacing (which would be a waste!)?
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