New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
"Upgraded" subscription - now no 24 hour recordings
Hello,For the last few years when I login to my doorbell cam on the web, I've been nagged to upgrade my subscription. I've resisted as the 5 days/24 hours per day was fine for my needs. Last week I saw the price of my old original sub was going up so...
How to see 24/7 video history on nest wired 2nd Gen doorbell in google home app?
How to see 24/7 video history on nest wired 2nd Gen doorbell in google home app? I’ve paid for this and don’t see a way to do this.
Nest Battery Cam-2 Pack. Are they dependent on one another?
When you purchase a Nest Battery Cam-2 Pack are the cameras dependent on one another? In other words, do they need to be in close proximity to each other to connect to the network? I'm having a heck of a time getting one of my Nest Battery Cams to co...
Nest X Yale chime not "chiming"
I've only had my Nest X Yale for about a week. Today as we came home it didn't chime at unlock. I checked the app and my volume is set to high. Is this a known issue or is there a simple way to try to resolve this? Thanks!
Short in the nest cam outdoor camera
I recently noticed my outdoor corded nest cam wasn’t working or even getting power to it. I took it down and found that the usb part and the part the usb plugs into were burned as if there was a short in the wiring and now the camera does not work. I...
Video stopped and taking pictures instead
Why has my doorbell stopped recording video and started taking pictures, I didn’t mess with the settings and I don’t have problems with my other google cameras.
Resolved! Problem Google NEST PRO thermostat connecting Wi-Fi to iPhone 13 Pro Max
Problem Google NEST PRO thermostat connecting Wi-Fi to iPhone 13 Pro MaxHi there,When you have a chance, could you please reach out to me to help me solve the connectivity problems that I have between myGoogle NEST PRO/Wi-Fi and my iPhone 13 Pro Max?...
Help to get support
Moderator edit: For the safety of our community members, this post was edited to remove personally identifiable information. Hello. I have several nest products and was told they will no longer be supported after April 8, 2024. I was supposed to get ...
Nest camera will not charge
I have had my nest cameras for about one year. I noticed that one was off-line while I was away. When I got home I tried to charge it and it would not charge. I did a factory reset and reconnected it. It is saying it has 0% charged with 201 hours to ...
Nest Cam IQ Outdoor not working anymore
Hello, I have had the Nest Cam IQ outdoor for a couple of years now. It stopped working about 2 weeks ago. I have taken it off the wall and connected it to another power supply in the house, but there is no lights showing on the camera. Tried a facto...
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