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Cameras and Doorbells

Blog Posts

Update: New Alexa Skill Introduced for Google Nest Cameras & Doorbell Read more

Comparing the new 2nd generation Nest Cam (indoor, wired) to its predecessor, Ne... Read more

Get into the Halloween spirit with new ringtones for Nest Doorbells and more! Read more

Featured Posts

Cold weather concerns with Nest Doorbell Battery Read more

Forum Posts

Second wireless camera in 2 pack would not connect

My second camera in my 2 pack would not connect. I tried for over two hours. I looked to community but didn't find a complete solution. I finally uninstalled the Google Home App. I performed a factory reset on the two wireless cameras by pressing the...

RonD by Community Member
  • 2 replies
  • 0 kudos

Nest Wired Indoor Camera

Purchased a nest wired indoor camera. Live in an apartment complex that requires all devices be whitelisted on spectrum community wifi. This requires the Mac address but looks like the only way to get the Mac address is connecting the device to wifi....

Foxcon123 by Community Member
  • 2 replies
  • 0 kudos

Product never received

Hi! I never received the lost chime connector. I got a response from google that they submitted the request in December 9th but I haven’t received anything yet. Can somebody contact me please,

Cameras won’t work

My cameras worked for a month and now all of a sudden they all say that they’re off-line and I can’t get any video to work. Also I have tried to call Google multiple times and each time I go to select to talk to a person it hangs up on me

Resolved! Nest Doorbell linking to Smartthings

I have a new nest Doorbell battery version that is working on my phone and showing on my smarthub. However I was hoping to link to Smartthings so it would show on my TV. However when I go into Smartthings app to try and link i get a message'can't fin...

Outdoor Cam power supply

Hello, I had a power outage and now one of my 5 outdoor cams won't work anymore. I suspect it's the USB power adapter. It's the original outdoor cam, not the newer battery one. How do I get a new power supply? I tried looking online, but only see the...

DarrinM by Community Member
  • 1 replies
  • 0 kudos

Unable to talk through nest cam

I have a Nest doorbell and a Nest Cam (battery) linked to my Nest Hub Max. I hear sound coming back from both of these, but only the doorbell shows a microphone symbol. How do I speak back through the Nest Cam? There must be something in the setup th...

Twentyman by Community Member
  • 11 replies
  • 1 kudos

Wasserstein anti-theft mount tool

Hi. I need to remove and reinstall my google nest camera (battery) and I cannot find the special tool that came with the kit to secure the cord to the camera. Does anyone know what kind of tool I can use? None of my allen wrenches, star wrenches or p...

Eric by Community Member
  • 1 replies
  • 0 kudos

Nest Doorbell and Samsung S10+

I recently purchased an Nest Doorbell with battery. I have an Samsung S10 plus with Google Home app installed. When trying to speak to visitor through app, the sound is so low that they can not hear what I'm saying. It is almost useless. I am now doi...

KeriAnnK by Community Member
  • 3 replies
  • 0 kudos
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