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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17607 Views
  • 0 replies
  • 7 kudos

Charging port not working

The charging port on my wireless Nest Doorbell camera quit working. Is this under warranty or can I replace the charging port?

jtrollope by Community Member
  • 351 Views
  • 1 replies
  • 0 kudos

Nest camera will not connect to WiFi

I have been trying to connect my g Google nest camera for three weeks now I have a package through ADT security. I’ve spoken with their technician. Did a virtual set up could not complete the set up called T-Mobile and after all the troubleshooting w...

Olson984 by Community Member
  • 651 Views
  • 2 replies
  • 0 kudos

Missing People Filter in Nest App

The ability to filter based on people has vanished from Nest App - my newest Nest Cameras are able to select this, but my doorbell has lost it's ability in the app to see this. Extremely frustrating and seems to be a common problem with no resolution...

tt88tt by Community Member
  • 365 Views
  • 1 replies
  • 0 kudos

Resolved! Google Nest Wireless Doorbell Failed Connection/Activation

Google Nest Wireless Doorbell Failed Connection/ActivationWe purchased a new Google Nest Doorbell (battery). Scanned QR code. Device updated itself. Device appeared in our Home app. Tapping on the device in the Home app yields "Couldn't connect" with...

Linthicum by Community Member
  • 519 Views
  • 2 replies
  • 0 kudos

Google Nest Cam and Doorbell - new home

I recently bought a new home and the previous owners left their Google Cams and Doorbells. There are 2 of each and they are hardwired to the house. I am wanting to reset them so I can use them for myself. How do I go about doing that? I don't have ac...

Chungy23 by Community Member
  • 378 Views
  • 1 replies
  • 0 kudos

Nest outdoor camera has gone pink

Hi one of my outdoor cameras shows half the image and bright pink. I have turned off the night sensor. Toggled on and off and unplugged and waited for a minute but it is still pink. The camera is about 5 years old and always been in the same position...

DBN by Community Member
  • 513 Views
  • 2 replies
  • 0 kudos
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