Nest Cam lost power indoor

[Vicylyn]

I have only had this camera since February 2023! I unplugged the camera to take with us on vacation. It would not power up at our destination and when I got home the camera will not stay powered up now. It worked fine before I unplugged it. Does anyone know how to fix this issue? The return date just passed. I have another nest camera outside and have never had this issue. 

[janthadeus]

Hi Vicylyn,

I’m sorry to hear that and for the delayed response here. Let’s see what’s going on here — a few questions: do you have extra power cable to use for your camera? Have you tried it with another power outlet? Also, do you have a computer (Windows or Mac) to plug it into?

Looking forward to your response.
 

Thanks,

JT

[janthadeus]

Hey there,

Checking back in should you still need our help here. Let us know by providing the requested information above. 
 

Regards,

JT

[EmersonB]

Hello everyone,

@Vicylyn, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks for answering, JT.

Best,
Emerson