This question has been asked numerous times but there never seems to be a posted answer or resolution.
Same phone, same app, same login information. For some reason, my nest app notifications don't show the camera previews anymore. I use to be able to click on the downward arrow to the right of "Person Front Door" notifications, but I don't have that feature anymore. I have tried to go into the app setting and my system (android) setting, but I don't see an option of allowing previews for the camera. It is a hassle to have to open the app, and go to the camera tab to see who is at my front door. Please help me resolve this issue!
The image shows the app notification without the preview.
Do you use a smart speaker or display to announce your doorbell being rung? Or do the alerts still come to your mobile phone? Have you verified if this is specific to your phone/device? Have you tried a different phone that isn't your own to test this process?