09-11-2021 12:35 PM
I got the nest camera and installed it. I have a question about charging:
When I plugged it in (with the provided wire) when it was mounted, from my GoogleHome app I could see that the battery is still going down after a day (as if it is not charging). I decided to take it off the mount and try to charge it, but I don't see any lights or anything indicating it is getting charged.
My questions:
1. Should I see any lights indicating that it is charging?
2. Can I use continuously with the wire provided, or do I need to purchase another plug?
Thanks.
Answered! Go to the Recommended Answer.
09-11-2021 06:44 PM
Replying to my own posting:
My bad. I think I figured it out -- I had the wire in the wrong way. Although it goes in both ways - only one direction provides for charging.
09-12-2021 06:48 PM
Hey Folks.
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Hilary
09-11-2021 06:44 PM
Replying to my own posting:
My bad. I think I figured it out -- I had the wire in the wrong way. Although it goes in both ways - only one direction provides for charging.
09-11-2021 08:50 PM
Hey there,
Just wanted to make sure you found a solution. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day!
Hilary
09-12-2021 06:48 PM
Hey Folks.
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Hilary