Nest Camera IQ Outdoor Replacement Wall Plate

[TAMUguy2011]

Is it possible to order a replacement wall plate for my Nest Cam IQ Outdoor? We recently built and moved into a new home and took our Nest products with us. We have found all of the parts except for our wall plate for the IQ Outdoor; without it we can't mount the camera at all. Is there a way we can get back up and running? My cameras are no longer under warranty and google support told me they can’t provide the part if it isn’t under warranty. Wouldn’t even let me buy one. I need a power cord due to a short and a base plate. I am shocked that google would just stop supporting their customers at all once warranty expires. I’m not asking for it to be free. 

[Dansquestions]

Google does not sell replacement parts, however I have seen damaged units sold for parts on ebay. I would think you could find a usable base plate going that route. 

[Brad]

Hey there,

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

Best Regards,

Brad.