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Nest Camera Outdoor Magnet Replacement

isaactaylor49
Community Member

I have lost my magnetic mounts when moving to my new house. I have two nest outdoor cameras purchased 2019 but now am unable to use them because I cannot find replacement mounts for my nest cam. Please help! 

4 REPLIES 4

peterbgardner
Community Member

Same problem... Another user reported that Google said they can only provide if under warranty...will not sell you one...

 

isaactaylor49
Community Member

Interesting. I’ve seen others from this year receive an email to replace it outside of warranty. Hoping for the best. 

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS

ai
Community Specialist
Community Specialist

Hello isaactaylor49 and peterbgardner

Thank you for your patience with us! We've created a case for both of you for your issue to send to our replacement team. Be on the lookout for an email from us in your inbox soon. 
Much obliged,
Ai