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Nest Camera Recording

denahlia17
Community Member

How do I access the recordings from my free 30 day trial? On day 30 all of the recordings where gone. I enrolled and paid for the one year subscription on day 30. The calendar only displayed the current time of day. No previous history. Your assistance is appreciated. Please provide steps to access the recordings. Thank you 

2 REPLIES 2

EmptyNester
Silver Product Expert
Silver Product Expert

Hi Denahlia17,  I'm a long time nest and nest aware subscriber and I'm pretty sure the history is gone.  Unless you subscribe before it runs out I'm pretty sure it all goes away.  And you probably have to do it a day or 2 before it runs out.  ... just my best guess

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.