11-28-2023 04:47 AM
We are a small church that uses GSuite to manage our administrative functions. We recently purchased some Nest cameras, thermostats and a counter top display. The display connected with our GSuite with no issues. The Next Cameras will not. I am suspecting the thermostats will not also.
This issue should be fixed by Google.
Please advise.
11-29-2023 07:24 AM
the devices can't be paired to a G-suite account, you need to use a normal gmail
11-29-2023 10:28 PM
Same issue here. Very frustrating, and it would have been nice to have a warning before purchasing.
11-29-2023 10:30 PM
This is with the Doorbell
11-30-2023 04:17 PM
Hey everyone,
Google Workspace accounts are accounts set up by businesses or organizations to access different Google business productivity tools. At this time, you can't use a Google Workspace account because the account data is managed by your organization. You can try to sign in with a G Suite account but whenever you try to create a home structure or pair a device on the Google Home app you will encounter an error message since the data on G Suite account is different from a regular gmail account. If you have Nest thermostat installed and are unable to set it up using your preferred email account we can help you set it up using a regular gmail account. Here is a link about the FAQs about accounts for the Nest app.
Let me know if you have additional questions.
Best,
Edmond