Nest Doorbell 2nd Gen- Lock Screw size

[dtilley]

Was installing a 2nd gen Nest doorbell (wired). Was putting in the locking screw as final step and it fell to the ground and bounced off the steps- cannot be found. Anyone know the sizing/style of the locking screw (not terminal screw or screws for the wall- the one that goes into the top). Or where I can buy a replacement? Thanks!

[Ericrm]

If you still have the box and packaging it should have come with an extra one.

[Brad]

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. @Ericrm is correct, you should have extra screws in the box. Do you happen to still have your original packaging?

Best regards, 
Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Chali29]

I also have lost the lock screw on the final step and did not see a spare 

[aatienza]

Hey Chali29,

Understood. Could you fill out this form and let us know once you're done?

Thanks,
Archie

[aatienza]

Hey there,

How's it going? Do you still need our help?

Thanks,

Archie

[aatienza]

Hello there,

It's us again. Were you able to fill out the form?

Thanks,

Archie

[aatienza]

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie