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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13704 Views
  • 0 replies
  • 5 kudos

Nest hello doorbell terminal screws

I lost one of my nest hello doorbell terminal screws this morning. I can't seem to find a replacement. I have been to home depot, Lowe's but couldn't find any. Can someone help?

LindaD by • Community Member
  • 1083 Views
  • 6 replies
  • 0 kudos

Doorbell/camera offline since power outage

We had a power outage last week & I noticed today the camera has been off-line since then; the door bell is not functioning. I checked the power supply @ the doorbell/camera, it is a good 19 volts. I use the app to try to connect to the doorbell, but...

MarkFred by • Community Member
  • 742 Views
  • 3 replies
  • 0 kudos

Doorbell with peeling plastic

My Nest Hello cam is peeling like everyone else's.It has to be a defect in manufacturing as it is out of the 2 year warranty. Do I even try to contact google? or am I out of luck.Thanks

sluri by • Community Member
  • 551 Views
  • 2 replies
  • 0 kudos

NestCam (Battery) Not Connecting

I purchased a two pack of NestCam (Battery) cameras. The first camera hooked up like a charm. The second I cannot get to connect no matter how many times I’ve tried. What gives?

Usafsp12 by • Community Member
  • 827 Views
  • 4 replies
  • 0 kudos

Peeling Nest Doorbell (Wired)

I also have a Nest Hello doorbell that I bought in March 2020 and therefore out of warranty (March 2021). The protective film around the camera disintegrated during the warranty period but I didn’t do anything because I didn’t think it was a big deal...

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