New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest magnetic mount
Hello. I lost the magnetic mount to my nest camera. How can I get a replacement?
Nest outdoor battery cam
I have 6 Nest Cams and 10 nest thermostats. All have been working well on the NEST APP.I pay the subscription so that I can see 24/7 history.One of my older outdoor Nest Cams stopped working.The only choice was to by the new Outdoor Nest battery cam....
Nest Cam Gen 2
I recently purchased 2 Nest Cameras and set them up. They work perfectly however, on one I want recording to be triggered by sound (such as a pump/motor starting up. I have search help and youTube for a solution. Can anyone tell me how to do this ple...
Old camera does not work with google home?
Am I missing something? Why do I now need two apps, the old Nest app and the Google Home app, to view my two cameras? I am setting up camera for my parents. They have an older nest outdoor camera and the newer battery (with the wired outlet) camera. ...
Nest Camera Gaps. Need Help!
I've been dealing with this issue for months and have tried several suggestions but I can't seem to find a solution. I'm beginning to wonder if my NEST camera is faulty or the camera itself intentionally turns itself off randomly so that I am encoura...
Record live video on nest cam
Is there a way to view the Live Stream on the Home App and record a clip of what you're watching? I'm asking about a manual way to initiate recording a clip, not via motion alerts.It looks like this was possible prior to the camera only being viewabl...
Replacement wall plate for Nest Hello
One of the tabs on the wall plate for the wired doorbell broke during installation and the doorbell will now not stay in place. Would prefer not to have to use an aftermarket one given that it was purchased a week ago. It also seems that most of the ...
Nest Doorbell (Battery) Not Charging via USB C
Hello My Nest doorbell stopped charging after first use. I tried to use other usb c wires and still no white light . Is there something i need to do on the app before unmounting the Doorbell and charging it?
Privacy Zones?
Is there any plans to implement privacy zones? Other providers have this feature and I think it would be beneficial given the data protection laws in the EU and UK. For example, there is no way to configure the doorbell to only record areas on person...
Nest Hello Chime Connector Replacement
Has anyone had luck in getting a replacement chime connector? We recently moved and I forgot to disconnect the chime connector at the old house. I see that ebay has one for sale, but if I can get one directly from Google that would be preferred Thank...
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