If you take out a Nest Aware subscription it then removes your ability to later cancel your subscription whilst retaining video history from your Nest Doorbells. This seems contrary to feature of the product at sale.
More information:
Nest Doorbell Wired 1st Gen (not included in the forum Labels for some reason).
Video previews of events in the Nest app no longer working (either a still image of event or a black screen with some digital artefacts). Google Home app, full video history for the same camera, each event would report 'There was a problem connecting to the camera stream'.
Following the advice on here from Brad and others from 2021/22, rebooting the doorbell had no effect. Factory Reset, removal and re-addition to Nest app - no effect. Disconnecting router from fibre connection for 1 minute to force reissuing of IP address and closing Nest/Home apps - no effect.
Issue noticed since my Nest Aware subscription came to an end. Recommencing subscription has solved the problems. Prior to taking out the subscription (initially a trial) I could have video history for up to 3 hours, but it seems that because Google cannot fix the issue for whatever reason, once you take Nest Aware your devices are locked in. At least that is my experience with the Nest Doorbell Wired 1st gen in the UK.
