07-17-2022 07:27 AM
I try to rename my Nest Doorbell Battery. From Google Home app, I go to the DoorBell -> settings -> Device information. Here, I found Name. However, it doesn't let me change the name.
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07-22-2022 02:56 AM
@rtan I had the same issue, in order to change the name go into Device Information and instead of tapping on the obvious "NAME" instead tap on "ROOM", you don't need to change the room, you can simply tap on "NOT NOW" on the bottom left corner, this will take you to the next screen where you can change the name of your device. Hope this helps
07-17-2022 12:41 PM
Hmmm, I have the Gen1 Nest HELLO doorbell but I think it works the same way. I'm on an iPhone and I go into the Google Home app, Then I select the doorbell so I'm seeing the live image. Then I hit the GEAR in the upper right corner and the first thing that comes up is NAME and when I touch it I can rename it.
Hope this helps.
07-18-2022 09:03 AM
I have the Nest HELLO Doorbell (wired) as well and I can change its name from the Nest app. But the Nest doorbell battery doesn't use Nest app. It used Google App entirely.
07-18-2022 10:22 AM
Hi Rtan, I have the HELLO doorbell as well and it appears in both the NEST and the GOOGLE HOME app. I just tried to rename it in the GOOGLE HOME app and it let me do it.
07-18-2022 11:13 AM
Hi @EmptyNester , the door bell in question is the Nest Doorbell (BATTERY). The one you have is Nest Hello. These two are not the same. I have both of these.
07-22-2022 02:56 AM
@rtan I had the same issue, in order to change the name go into Device Information and instead of tapping on the obvious "NAME" instead tap on "ROOM", you don't need to change the room, you can simply tap on "NOT NOW" on the bottom left corner, this will take you to the next screen where you can change the name of your device. Hope this helps
07-22-2022 10:43 AM
That works. Thanks @fwdlink
07-25-2022 02:54 AM
Hi folks,
I'm glad to hear that everything is working right now and thanks for sharing the steps that helped.
In the meantime, do you still have other questions and concerns?
Cheers,
Steve
07-28-2022 04:24 AM
Hi there,
We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Regards,
Steve