New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest camera video
My cameras will only record still images and not video. How can I set this up to playback video?
Grainy pics at night
Grainy pics at night.
Resolved! GOOGLE CAMERA WITH FLOOD LIGHT WILL NOT ADD TO MY HOME APP
My CAMERA with FLOOD LIGHT ( powered ) was working fine and went off line. I cannot get it back on line. I've tried multiple times. So, I deleted the device from my home app. I've now gone through the ADD NEW DEVICE multiple times... I've reset the p...
Nest doorbell battery
Just replaced my wired nest doorbell with this battery one. With the wired, I set it up using the nest app and I could do everything from there. With this one, I had to use the Google home app and I can't see the video on my nest app, only on the hom...
Nest cam charging issue
I am having a charging issue i am using original cable and charging block.. takes very long to charge with all my cameras.
Power cable rotted out by sun
My outdoor nestcam power cord has turned to dust almost. Here in Florida it does not take long for this to happen. Is this cord repairable? I have included pictures of the issue.
Google nest doorbell will not reset
So my Google nest camera was saying offline so I tried charging it and reinstalling to frame. I decided to remove it from home and do a factory reset. But when holding the reset button I never get a yellow light or audible noise for the reset chime. ...
Resolved! Google wireless camera will not connect
Hi today I purchased a Google wireless indoor outdoor camera. If I create a new home within the nest app I can get the camera setup. However if I try and add it to my existing (real) home the connect process fails. It seems to want to pull details fr...
Resolved! Nest Hello error code NC016
Moved into a house with existing Nest Hello. I tried setup from Nest App, but it fails and gives error code NC016. Help pages list suggestions for about 100 error codes, but not NC016, so I'm stuck.
Doorbell Notification with sound
Hi. I'm attempting to get some sort of notification with a sound (like when someone send you a text) for when someone rings my doorbell. I have an Android phone. I've looked in the home app in notifications and do not see anything for sound. I've eve...
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