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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1502 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17576 Views
  • 0 replies
  • 7 kudos

Doorbell camera cracking/peeling

Is this covered under the warranty? Its cracking and leaving sharp edges where it's enough to get someone cut. Should've never replaced my ring doorbell with this...

Tataviso by Community Member
  • 605 Views
  • 2 replies
  • 0 kudos

Connecting third party cameras

Hi Recently purchased home hub but can't get third party icsee cameras to connect even though the connection shows icsee , but keeps telling me I have wrong password. The cameras are WiFi operated .

Shawn6 by Community Member
  • 1970 Views
  • 3 replies
  • 3 kudos

Why are Nest Cameras downloading so much data?

Hello Community Members,Over time, I have setup 8 Nest Cameras in my house. Here is the screenshot of weekly data usage for the cameras. I am curious why each of them are downloading so much data.Is this expected and how can it be fixed?

File.jpg
Pankajn by Community Member
  • 1780 Views
  • 8 replies
  • 0 kudos

Resolved! Flip camera 90 degrees?

Hi, Just bought a Nest Cam (very pleased) and a Nest Doorbell battery (Not so pleased). My problem and anoiance is, that the view is vertical and not horizontal! I really can't use the way to narrow full bodie view and what shoes people are wearing 若...

ClausS by Community Member
  • 1379 Views
  • 1 replies
  • 1 kudos

Resolved! Nest Cam 2nd Generation Reset

I was in a hurry and did not research how to set up 2nd Gen camera's to a new wifi. I deleted my Home before removing the cameras. Now I can't set them up on the new Home. I get a message to remove them from the other Home that no longer exists. Ther...

Randy5 by Community Member
  • 3531 Views
  • 3 replies
  • 0 kudos

New Cam on the Web

Is there an issue with viewing Nest Cams via Google Home for the web?The URL I have https://goo.gle/2UZL8VI used to let me log in and view my cameras, but now takes me to a page that prompts downloading the app on Android or IOS.

SRUK by Community Member
  • 1022 Views
  • 5 replies
  • 0 kudos

Nest cam recording people event always 10sec?

I have came across this issue mentioned in the forum but seems that there is no satisfactory answers.I just bought and installed an Nest cam outdoor. People triggered events are always ~10secs even though the settings for recording have been set much...

Rambaitan by Community Member
  • 1724 Views
  • 6 replies
  • 0 kudos
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